# Accessibility Statement
This site, https://eternamentejoias.pt/, is committed to making all its content accessible to everyone, regardless of their abilities or assistive technologies.
—
## 1. Legal Compliance
This accessibility statement is issued under **Decree-Law No. 83/2018 of October 19**, which transposes into Portuguese law **Directive (EU) 2016/2102** of the European Parliament and of the Council.
Our site strives to comply with the **Web Content Accessibility Guidelines (WCAG) 2.1, Level AA**.
—
## 2. Site Conformance Level
– **WCAG 2.1 Level AA**: we meet the conformance criteria recommended by the W3C to ensure perceivability, operability, understandability, and robustness.
—
## 3. Accessibility Measures Implemented
– Alternative text on all images and icons.
– Minimum color contrast ratio of 4.5:1 for standard text.
– Full keyboard navigation with a clear focus indicator.
– Structured headings (h1, h2, h3…).
– Forms with properly associated labels.
– Videos with captions and transcripts (where applicable).
– Responsive layout for different screen sizes.
—
## 4. Non-Accessible Content
Despite our efforts, there may be parts of the site that do not yet fully meet the WCAG 2.1 Level AA requirements. We are committed to addressing any issues as soon as they are reported.
—
## 5. Contact for Feedback or Complaints
If you encounter any accessibility barriers on this site or have suggestions for improvement, please contact us via one of the following channels:
– **Email**: acessibilidade@eternamentejoias.pt
– **Online Form**: [www.eternamentejoias.pt/contactos](https://eternamentejoias.pt/contactos) (select “Accessibility”)
– **Phone**: +351 123 456 789
All messages are treated as a priority and you will receive a response within 5 business days.
—
## 6. Last Updated
Date of last review of this statement: **July 4, 2025**.
This page will be reviewed and updated at least annually or whenever significant changes are made to the site.