Eternamente Jóias is concerned about the privacy and security of your personal data. For that reason, we developed a group of security measures to ensure the compliance with all requirements of European General Data Protection Regulation.
Eternamente Jóias recognizes the importance of protecting customers and website visitors’ personal data. For this reason, we have created a set of security measures that aim to protect your personal data.
It is also the user responsibility to ensure all the data shared are true, accurate, complete and current. The user is responsible for any damages or losses, direct or indirect, that may arise as the result of a non-compliance with this point.
Eternamente Jóias ensures that all the personal data provided by users will be treated for the purposes described below.
Personal data are collected and processed for the purpose of managing and maintaining the contractual relationship, from the time the request is made by the user until the end of the relationship. This includes verifying that the user’s request is recorded and properly delivered, the performance of communications to the provision of necessary services, such as the management of inquiries and complaints about the customer information service.
By providing personal data, the user agrees to receive commercial and/or advertising communication. This is intended to keep the user informed about products and services he may be interested in, such as discounts and promotions.
User also agrees to comply with the legal obligation to communicate personal data to the public or governmental authorities, if such communication is required by law.
Personal data will be processed and maintained by Eternamente Jóias throughout the contractual relationship with the user. The criteria used to establish the data preservation period is determined by the criteria established in the applicable legislation, regulations and guidelines, as well as with the operational requirements related to the correct management of user relationship.
The user may, at any time, exercise his/her right of access, rectification, cancellation and elimination, as well as the right to limit the processing and portability of personal data. To do this, the user has to show a valid identification document before:
If the user believes Eternamente Jóias has infringed any of the above rights, he/she may file a complaint with the National Data Protection Commission.
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